Emblem
Official Source of the
Prime Minister of the
Republic of Kazakhstan
Menu
Emblem
Close button

Agency for Civil Service tells what information citizens will not need to provide

Friday, 05 July 2019, 16:57:38

July 5 at the press conference in the Government’s press center, the Head of the Agency for Civil Service Affairs Anar Zhailganova told about the ongoing work on the transfer of public services into electronic format.

The Agency for Civil Service Affairs conducted an analysis, during which it was established that the existing standards, regulations and industry rules duplicate each other by 60% and revealed over 180 inconsistencies between these legal acts. According to the recommendations of the agency, 145 inconsistencies were eliminated.

The agency proposes to combine standards, regulations and industry rules into a single document for monitoring the process of providing public services, which will establish uniform requirements for the procedure for rendering services and minimize violations of the rights of service recipients.

These proposals are provided for in the draft law on amending the Law on Civil Service and are currently approved in first reading by deputies of the Majilis of Parliament.

According to Anar Zhailganova, 72.5% of the state services of the total number are translated into electronic format. Based on the results of interdepartmental work on 588 services, specific recommendations on automation and optimization were developed. Until the end of 2019, 81% of public services will be available in electronic format.

The agency actively promotes the receipt of electronic services among the population both through the portal of "electronic government" and through various services.

Zhailganova reported that it is proposed to significantly facilitate the receipt of electronic services by using one-time SMS passwords or a single identification number as authentication methods, which is practiced in such advanced countries as the United Kingdom, France, South Korea and China. In Kazakhstan, SMS passwords are used only for 64 public services.

In addition, for the comfort of citizens and the rapid receipt of public services, it is planned to exclude one-time certificates from the register of public services.

“Together with state agencies, work will be carried out to exclude 62 types of various certificates, extracts and documents that are necessary for submission as supporting information to other instances from the Register. This list includes such in-demand certificates as about the absence of a criminal record, temporary disability, the presence or absence of real estate, an extract from the patient's medical card and many others,” Zhailganova noted.

The abovementioned documents of the organization will receive independently from information systems, without burdening citizens with the loss of time to collect them.

This set of measures will contribute to improving the quality of public services, as well as their accessibility to the public.


News feed
28 May 2020, 15:12
Two hundred and thirty best specialists in 11 industries work to increase competitiveness of Kazakhstan
28 May 2020, 01:23
Oil production, gas supply and investment attraction — review of energy sector in Kazakhstan
27 May 2020, 11:36
Prime Minister of Kazakhstan Askar Mamin presented Dostyk Order to UAE Ambassador Mohammed Al-Jaber
26 May 2020, 19:52
Intergovernmental Commission considers issues of strengthening quarantine enforcement
26 May 2020, 11:43
Steady growth of 4% maintained in livestock industry — Ministry of Agriculture
26 May 2020, 11:04
In 2020, it is planned to sow crops on area of ​​22.5 million hectares — Ministry of Agriculture
26 May 2020, 10:51
Efforts in livestock development will be aimed at increasing self-sufficiency and exports — Askar Mamin
26 May 2020, 10:18
Kazakhstan has real potential to become one of world’s food hubs — Askar Mamin
25 May 2020, 22:33
Modernization of pharmaceutical industry and production of protective products: How Kazakhstani enterprises developed during emergency state
25 May 2020, 19:39
Interdepartmental Commission decides to resume several types of activities in regions
25 May 2020, 15:01
Government session to be held May 26 in Ukimet Uyi
24 May 2020, 11:00
Video Digest: Main events of the week, No. 62
24 May 2020, 08:38
Prime Minister Askar Mamin congratulated Kazakhstanis on Oraza Ait
23 May 2020, 22:19
Small and medium-sized enterprises, investment, and exports: What Almaty region focused on
23 May 2020, 21:38
Video Digest: Results of Prime Minister Askar Mamin’s working trip to Almaty region
23 May 2020, 17:26
Prime Minister Askar Mamin gets acquainted with state of hydraulic structures and implementation of development programs in Almaty region
22 May 2020, 16:24
Prime Minister Askar Mamin inspects restoration works in Maktaaral district of Turkistan region
21 May 2020, 12:44
Capital should be an example for all regions — Askar Mamin
20 May 2020, 18:00
Roman Sklyar discusses development of bilateral cooperation in engineering with German companies
19 May 2020, 15:22
Since beginning of 2020, 118 thousand people employed under Enbek program — Birzhan Nurymbetov
19 May 2020, 14:08
Ruslan Dalenov: Main goal of implementing Integrated Plan — to ensure employment of people
19 May 2020, 13:53
Each year, state will purchase 365 thousand tons of agricultural products
19 May 2020, 12:36
Who can purchase housing under new program 5-10-20
19 May 2020, 11:49
Integrated plan to help restore economic activity by the end of 2020 — Ruslan Dalenov
19 May 2020, 10:02
Government adopts Integrated Plan for Recovering Economic Growth
19 May 2020, 09:01
Prime Minister Askar Mamin introduces new minister of finance
19 May 2020, 08:25
Roman Sklyar inspects progress of restoration work in Turkistan region
18 May 2020, 21:03
Total supply of socially significant food products in Kazakhstan is 720 thousand tons
18 May 2020, 17:44
Interdepartmental Commission considers epidemiological situation in the country
18 May 2020, 17:03
Government session to be held May 19 in Ukimet Uyi
17 May 2020, 21:09
Fighting against unemployment and improving adjacent villages — how East Kazakhstan region developing today
17 May 2020, 09:39
Video Digest: Main events of the week, No. 61
16 May 2020, 21:33
Video Digest following Prime Minister Askar Mamin’s working trip to East Kazakhstan Region
16 May 2020, 14:36
Prime Minister Askar Mamin inspects development of Semey city and preparations for 175th anniversary of Abay
15 May 2020, 16:22
Prime Minister Askar Mamin inspects progress of spring field work and socio-economic development of East Kazakhstan region
14 May 2020, 22:52
From agriculture to tourism or how Akmola region develops its key industries
14 May 2020, 18:14
Government delegation led by Deputy Prime Minister Yeraly Tugzhanov pays working visit to Atyrau region
14 May 2020, 17:14
Labor market after emergency state: Number of vacancies and resumes increased
14 May 2020, 17:01
Prime Minister Askar Mamin holds board meeting of Baiterek Holding
14 May 2020, 13:25
Prime Minister Askar Mamin inspects progress of sowing in Akmola region
13 May 2020, 17:43
New package of measures to reopen economic sectors
13 May 2020, 16:02
Prime Minister Askar Mamin instructs regions to introduce reference standard of Smart Cities
12 May 2020, 11:45
According to results for first quarter of 2020, foreign trade turnover of Kazakhstan grew by 2.7%
12 May 2020, 11:21
In January-April 2020, oil production amounted to 31.3 million tons
12 May 2020, 10:36
In January-April 2020, pharmaceutical industry production increased by 24.2% — Ministry of Industry and Infrastructure Development
12 May 2020, 10:18
According to results of four months, state budget received 2.7 trillion tenge of revenues — Ministry of Finance
12 May 2020, 09:56
Communication services increased by 9.6% in January-April 2020 — Ministry of National Economy
12 May 2020, 09:46
Priority task for coming period will be formation of new economic structure — Askar Mamin
11 May 2020, 19:18
Government of Kazakhstan plans to gradually reduce non-oil deficit — Alikhan Smailov
11 May 2020, 19:06
Over 3.7 million Kazakhstanis to receive 42,500 tenge again — Birzhan Nurymbetov
© 2019 - 2020 Press service of the Prime Minister of the Republic of Kazakhstan.
Developed by SoftDeCo.